Network Solutions, Inc. achieves Cisco Channel Customer Satisfaction Excellence Award for 8th straight year!
Cisco Systems is pleased to recognize and congratulate NETWORK SOLUTIONS INC (GRANGER, INDIANA)
(USA) for achieving Cisco Channel Customer Satisfaction Excellence.
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel
Partner Program. NETWORK SOLUTIONS INC (GRANGER, INDIANA) (USA) will be recognized for Customer Satisfaction
Excellence in the Cisco Partner Locator with a special star indicator representing their achievement.
Customers, Cisco personnel and partners will be able to identify them as having achieved outstanding
customer satisfaction as part of Cisco's worldwide assessment process.
Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction
results captured in the Cisco Partner Access Online tool. Each quarter, Cisco will acknowledge
Certified Partners that have the highest customer satisfaction distinction within each geographic region.
Cisco Systems is pleased to recognize and congratulate partner organizations for achieving Cisco Channel Customer Satisfaction Excellence.
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program.
Partners achieving this quarterly honor are identifiable by the "Gold Star" distinction in the Cisco Partner Locator tool.
The Channel Partner Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured
in the Cisco Partner Access Online tool. Each quarter, Cisco recalculates the numbers from the previous (rolling) four
quarters, and then acknowledges Partners who achieved customer satisfaction distinction within each geographic region
during this time frame.
Award Requirements
To qualify for Customer Satisfaction Excellence recognition, the Certified Partner must meet two qualifications:
- A Cisco Silver Partner must achieve a minimum of 30 survey responses.
- Meet or exceed the Cisco Customer Satisfaction Excellence target for your region:
Cisco FY'08 targets are based upon your region's actual FY'07 Customer Satisfaction
averages. Customer Satisfaction is a weighted average of a partner's pre and
post-sales support.
APAC.............4.59
Canada...........4.65
Emerging.........4.59
European.........4.60
Japan............4.31
US...............4.72
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco
Channel Partner Program as a result of outstanding customer satisfaction responses. This award
enables customers, partners, and the Cisco sales teams to identify Network Solutions, Inc. as
one of the top performing partners in terms of customer satisfaction per the Cisco worldwide
assessment process.